Privacy Policy

At ROBO STB, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information on our website stbrobo.netlify.app, our automation platform at robostb.netlify.app, and through our community channels, including LinkedIn, WhatsApp, Instagram, YouTube, and Telegram (collectively, the "Site(s) and the Service"). ROBO STB is a bridging web application for automation, and this policy applies to all websites and services owned and operated by ROBO STB (together, "We" or "Us").

By accessing or using our Site(s) and Service, you acknowledge that this Privacy Policy is part of our Terms and Conditions of Use and agree to be bound by its terms. If you do not agree, please do not access or use our Site(s) or Service. For any questions, contact our privacy officer at stbrobo@gmail.com.

1. Policy Updates

We may update this Privacy Policy at any time. Changes are effective immediately upon notice, which may include posting the revised policy on this page or sending an email to the address you provided. It is your responsibility to maintain a valid email address, periodically review this policy, and stay informed of updates. Continued use of the Site(s) or Service after changes constitutes your acknowledgment and agreement to the modified policy.

2. Data Processing and International Transfers

Each time you use our Site(s) or Service, you consent to the processing of your information as described in this policy. "Processing" includes collecting, storing, using, combining, disclosing, or deleting information, all of which occur in India. If you reside outside India, your personally identifiable information will be transferred to, processed, and stored in India under Indian privacy standards. You consent to this transfer and acknowledge that Indian authorities may access your data under Indian laws.

3. Why We Collect Information

We collect, use, and disclose information to:

• Provide and manage the automation services and subscriptions you request.
• Enroll you in programs or features you opt into.
• Communicate with you about your account, subscriptions, or use of our services.
• Enhance your experience on the Site(s) and Service.
• Understand your preferences to offer relevant products and services.
• Manage your user account and provide customer support.

We only use or disclose your information for the purposes outlined in this policy or as authorized by law.

4. Types of Information Collected

We collect the following types of information directly from you:

• First and last name.
• Email address.
• Telephone or mobile number.
• Physical address (including street name, PIN code, city, or town).
• Information collected via cookies (see Section 6).

You may also provide information about others, such as through a referral program. We use this information solely for the intended purpose (e.g., processing referrals).

5. How We Use Your Information

We use your contact information to:

• Send updates about your account, subscriptions, or our services.
• Provide newsletters, special offers, or company updates (including policy changes).
• Communicate via email or phone about new features, services, or events.

Opting Out: You may opt out of promotional emails or phone calls by emailing stbrobo@gmail.com. It may take up to 60 days to deactivate promotional messages. When you provide contact information, you can choose to opt out of email communications. Community members on our social channels (e.g., Telegram, WhatsApp) may receive administrative messages, which are part of the service and cannot be opted out of.

6. Cookies and Log Data

We use cookies, small data files stored in your browser, to personalize your experience and track visits to the Site(s) and Service. Cookies do not store personally identifiable information. You can modify your browser settings to decline cookies, though this may affect functionality.

We also collect:

• Log Data: Information like your IP address, browser type, domain, visited pages, search terms, and clicked ads. IP addresses are not linked to personally identifiable information unless investigating a Terms of Use violation.
• Demographic and Interaction Data: Aggregate data from web beacons or email interactions to understand user preferences and optimize content.

Log Data is used for site monitoring, technical administration, and improving user experience.

7. Sharing Information with Third Parties

We do not sell, lease, or license your personal information except as described below:

• Agents and Contractors: We may share information with trusted agents or contractors who support our operations (e.g., customer support, analytics). These parties are bound by confidentiality agreements.
• Google Analytics: We use Google Analytics to track site usage and generate reports. Google may use this data for remarketing, demographics, and personalized ads. Opt out via Google Ads Settings or the Google Analytics Opt-out Browser Add-on.
• Marketing Partners: We may combine your information with demographic or purchase history data to improve marketing efficiency and share it with partners for relevant offers.
• Legal Requirements: We may disclose information when required by law, to comply with government investigations, enforce our policies, or protect against misuse.

Information shared in public areas (e.g., community forums, Telegram groups) may be visible to others and collected by third parties. Such activities are beyond our control, and you are responsible for what you share publicly.

8. Personal Privacy

We prioritize the security of your personal information and do not share it with other users or unauthorized parties. You are responsible for maintaining the confidentiality of your account credentials and for any information you share online.

9. Notification of Policy Changes

Changes to this Privacy Policy will be posted on the Site(s), and a notice may appear on our community channels (e.g., Telegram, WhatsApp). We may also email you, but we are not responsible if you do not receive the email. Continued use of the Site(s) or Service implies acceptance of the updated policy. The effective date is listed at the bottom of this page.

10. Contact Us

For questions or concerns about this Privacy Policy or your personal information, contact our privacy officer at stbrobo@gmail.com.

Effective Date: May 18, 2025